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STANDARD TERMS AND CONDITIONS OF SALE

TERMS AND CONDITIONS OF BUSINESS


1. Scope and Binding Effect

These Terms and Conditions (“Terms”) govern all transactions conducted by the Company, including but not limited to retail, wholesale, manufacturing, sourcing, pre-orders, custom or made-to-order products, samples, and services, whether concluded online, offline, locally, or internationally.

By placing an order, approving specifications, making payment, accepting a quotation, or receiving goods or services, the buyer expressly confirms acceptance of these Terms.

Failure to read these Terms does not affect their enforceability.

These Terms prevail over any other terms issued by the buyer unless expressly agreed in writing by the Company.

2. Nature of Transactions

Transactions may involve third-party suppliers, manufacturers, logistics providers, and regulatory authorities. The buyer acknowledges and accepts all operational, regulatory, and logistical risks inherent in both local and international trade.

3. Orders, Specifications, and Production

Orders become binding upon confirmation by the Company, commencement of production or sourcing, or receipt of any payment.

The buyer is solely responsible for the accuracy of specifications, designs, quantities, measurements, colors, packaging, and technical requirements.

Once production or sourcing has commenced, orders are final and non-cancellable.

4. Pricing and Payment

All prices exclude taxes, duties, customs charges, banking fees, currency conversion costs, and shipping unless expressly stated otherwise.

Payment must be made in full according to agreed terms. Once payment is received, the transaction is binding.

5. Final Sale – No Returns – No Refunds

All sales are final. Goods are non-returnable and non-refundable.

Any return or refund may be considered solely at the Company’s discretion, subject to written approval and, where applicable, supplier acceptance.

If exceptionally approved, all costs shall be borne by the buyer, including:

  • shipping (local/international),
  • customs, taxes, and clearance fees,
  • supplier penalties or deductions,
  • handling, inspection, storage, repackaging, and administrative fees.

Any exception granted shall be deemed a one-time commercial gesture and shall not create precedent.

6. Manufacturing, Pre-Orders, and Custom Products

Production timelines are estimates only.

Material availability, supplier constraints, or technical requirements may require substitutions of equal or higher quality.

Samples, prototypes, or images are indicative only and not contractual guarantees.

7. Product Variations and Industry Tolerances

The buyer acknowledges that goods—particularly in wholesale, manufacturing, pre-order, or international transactions—may differ from images, samples, or descriptions due to production processes, materials, supplier batches, or logistics handling.

Acceptable and non-claimable variations include but are not limited to:

  • color shade differences,
  • print scale or alignment,
  • fabric texture or finish,
  • packaging changes,
  • minor measurement tolerances within industry standards.

Such variations do not constitute defects or non-conformity and do not entitle the buyer to return, refund, or claim.

8. Delivery, Shipping, and Risk Transfer

Delivery dates are indicative only.

Risk of loss, damage, delay, seizure, inspection, or deterioration transfers to the buyer once the goods are handed over to any third party, including suppliers, factories, carriers, freight forwarders, or logistics providers.

The Company is not liable for acts or omissions of third parties or authorities.

9. Taxes and Regulatory Compliance

The buyer is solely responsible for all taxes, duties, withholding, and governmental charges applicable locally or internationally.

Invoices are payable in full without deduction or offset.

10. Limitation of Liability

The Company’s obligations are obligations of commercially reasonable effort only.

The Company shall not be liable for indirect or consequential damages, loss of profit, business interruption, or third-party claims.

11. Claims (Upgraded)

Any claim relating to visible defects, quantity discrepancies, or transport damage must be notified in writing within three (3) calendar days from receipt of goods.

No claims shall be accepted for:

  • manufacturing variations,
  • color, print, or packaging differences,
  • custom, pre-order, or made-to-order products,
  • differences within normal industry tolerances.

Failure to notify within this period constitutes full acceptance and waiver of claims.

12. Suspension and Termination

The Company may suspend or terminate transactions without liability in cases of non-payment, regulatory restrictions, supplier refusal, force majeure, or abuse of payment systems.

13. Governing Law and Jurisdiction

These Terms are governed exclusively by the law designated by the Company.

All disputes fall under the exclusive jurisdiction of courts chosen by the Company.

14. Severability

Invalidity of any provision shall not affect the remaining provisions.